Managed Services ProTECHtion

Managed Services Program

MinnDak’s Managed Services is a proven proactive solution compared to the traditional break/fix service model. MinnDak Managed Services goal is to keep your systems running in an optimized and high-availability state.

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Managed Services Program
Endpoint Computers and Servers

MinnDak’s Managed Services Endpoint Computers solution targets the following areas:

Security Management

Security Patching
Secure DNS
Remote Monitoring
Scheduled Hands On Maintenance
Data Backup Protection
Asset Management
Policy Management
Approved Application Management
Microsoft 365 Services and other Cloud solutions
Monthly Threat Detection Report
Quarterly Activity Report
Annual Recommendation Report

MinnDak offers 4 package options.
Basic Plan require break-fix support for each device.
Complete Plans include all support for each device.
Hardware parts are not included

Basic Protection Plan
The basic protection plan includes the services listed below:
Active Remote Monitoring
Scheduled Hands On Maintenance
Security Management
Asset Management
Policy Management

Complete Protection Plan
The Basic Protection Plan with:
Approved Application Management
10 GB Local computer online backup

Complete Protection Plan with Office and Exchange 365
The Complete Protection Plan plus:
Microsoft Office 365 with Exchange Services
o Word, Excel, Outlook, Skype for Business, etc..

Security Only Plan
Antivirus and SecureDNS Only.
No additional services for maintenance or monitoring; all repairs are break fix.